Grey Wool Beanie

Shipping

European Union — Free shipping on orders over €300; below that, shipping is calculated at checkout. Delivery within 3-6 working days by courier, with no customs duties.

United Kingdom, United States and the rest of the world — Shipping is calculated at checkout based on your delivery address, and there is no free-shipping threshold outside the European Union. Delivery is unpredictable because of customs clearance, usually 10-14 days, and any duties are payable by the recipient.

Returns

You may return any unworn item within 14 days of delivery. Return cost is calculated from the parcel and your postcode.

In busy periods, such as Christmas and sale, delivery times are adjusted by the carrier.

To start a return, contact us at [email protected].

Exchanges: the same shipping and return terms apply.

Returns from outside the European Union: please contact us at [email protected] before sending a return. Return shipping and the customs clearance cost for the parcel's re-entry into the EU (customs broker fee, currently from about €100) are paid by the customer and deducted from the refund. We will confirm the estimated amount before you ship.