European Union
Delivery in 3-6 working days by courier. Free shipping on orders over €300; below that, shipping is calculated at checkout. No customs formalities within the EU.
United Kingdom, United States and the rest of the world
Shipping is calculated at checkout based on your delivery address. There is no free-shipping threshold outside the European Union. Delivery is unpredictable because of customs clearance — usually 10-14 days. Any duties and import taxes are payable by the recipient.
Returns
Exchanges: the same shipping and return terms apply.
You may return any unworn item within 14 days of delivery. The cost of return shipping is calculated based on the parcel and your postcode. Write to us at [email protected].
Returns from outside the European Union: please contact us at [email protected] before sending a return. Return shipping and the customs clearance cost for the parcel's re-entry into the EU (customs broker fee, currently from about €100) are paid by the customer and deducted from the refund. We will confirm the estimated amount before you ship.
Busy periods
During the Christmas period, sales and other busy periods, delivery times are adjusted by the carrier.
We currently do not deliver to: Russia, Belarus, Armenia, Azerbaijan, Georgia, India, South Africa, Turkey, China, Hong Kong, Qatar, Israel.
